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The Three Levers

The Three Levers

Changing a company’s culture requires more than role modelling.

Companies can use three types of levers to profoundly shape an influential culture and allow their strategy to come to fruition:

Business levers, management levers, and “human magic” levers.

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49 reads

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Culture: The Missing Link

Culture: The Missing Link

Good strategy has traditionally been seen as the key to business success. More recently, purpose has become an essential element of doing business. But something else is missing: culture, or the essential elements of how an organization and its employees behave, as well as its go...

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69 reads

Business Levers

Business Levers

  • Operational progress creates strategic degrees of freedom.
  • Improving operations influence strategic choices.
  • However, changes in business operation shape company culture, too.
  • Companies have to act from the outside in and from the bottom up.
  • The company's fut...

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46 reads

The Culture At Netflix: 'No Rules' Rule!

The Culture At Netflix: 'No Rules' Rule!

At Netflix, there is only one policy for travel, entertainment, gifts, and other expenses: “Act in Netflix’s best interest.” That’s it. Also, there are no company-wide rules on office hours or the number of vacation days employees ca...

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40 reads

The Triangle

The Triangle

What do successful companies like Microsoft, Netflix, Best Buy, and many others have in common? Culture has been the fertile soil that has enabled their purpose and strategy to come to life and drive extraordinary performance at scale.

Purpose, strategy, and culture form a triangle

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52 reads

Management Levers

Management Levers

Key management processes directly impact culture as well.

What kind of people do you appoint to positions of power? What kind of people does your company recruit? Does performance trump bad behaviour? How are decisions made and by whom? What are key business rhythms? How are meetings c...

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36 reads

Human Magic Levers

Human Magic Levers

These are the essential and interconnected ingredients that, together, create an environment in which people are eager and able to fully give their energy and talent to serve the company's purpose.

Articulating the company’s culture as a singular, simple, and yet powerful idea makes it easi...

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35 reads

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erbrigh

Surveyor for building control

The triangle of Strategy, Purpose, and Culture.

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Focus on the positive of a company culture

When most companies try to improve their culture, they focus on the negative aspects and try to improve them. Although this may sound reasonable, the opposite approach is more successful.

  • Identify a few positive attributes within your culture that are connected directly to t...

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