Validation and Boundaries
- We can try and validate the anger felt by an individual by making them know that their anger is maybe justified while putting firm but respectful boundaries on their aggression.
- We then need to be clear about what type of aggression we are willing to tolerate, setting boundaries on the unacceptable.
- We may have to put our foot down and be ready to leave the conversation or escalate the issue, without falling into the trap of guilt and emotion.
- If possible, we need to restart the conversation when things have cooled down, and diffuse the issue in a calm way.
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Anger and Aggression
- Anger: An emotion felt when we believe we have been wronged.
- Aggression: is an act of expression of the anger, by our words our actions. Aggression can be insults, sarcasm, shouting or physical forms like breaking things. It can also manifest itself ...
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