The 3 major components of trust are: Authenticity, Empathy and Logic
If you sense that I am being authentic, you are much more likely to trust me. If you sense that I have real rigor in my logic, you are far more likely to trust me. And if you believe that my empathy is directed towards you, you are far more likely to trust me. When all three of these things are working, we have great trust. But if any one of these three gets shaky, if any one of these three wobbles, trust is threatened.
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What if trust is broken despite our best effort at managing and building trust? Here are some ideas on how to handle that 😊
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