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Tough conversations
If leadership is your job, you can’t walk away from them. Because they're part of your job.
These are conversations about performance and behavior. Most bosses dread them.
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- Touch base often, to catch problems when they're small.
- Build relationships through conversations. Your employees will learn about you and whether they can trust you.
- Have regular one-on-ones with your team members.
- Solve problems as they a...
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- Develop relationships with your team members: that way both of you are more willing to listen.
- Don’t put it off.
- Choose a private and safe place.
- Plan what you’re going to say, according to the person you are talking to.
- Be fact...
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- Routines drastically reduce the amount of logistical and psychological friction in between us and our goals.
- Good routines are also powerful motivation generators. In addition to cutting down on morning friction, good routines can become sustainable sources of motivatio...
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- Build positive relationships: Pat people on the back more than kicking them in the pants;
- Tell people they matter by being prepared when they show up
- Choose an effective location - a neutral space or take a walk.
- Stay open: Prepare, but don...
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