Be a Mirror, Not a Mechanic
The reality is that people struggling emotionally don’t want someone to fix their pain, they want to feel understood.
In order to let people feel understood, you could use a technique called reflective listening. Reflective listening means that when someone tells you something, you simply reflect back to them what they said, either literally or with your own slight spin on it.
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Software engineer by 🌞 and sleepyhead by 🌑. Software architecture. Distributed systems. Personal productivity. Cats.
Having the ability to properly handle other people's bad mood is a skill that anyone should possess. However, it is not so easy to become skilled at this, for a wide variety of complicated reasons. In this article the author goes through some tips on how to handle other people's moods like a pro.
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