3. “Tell me more about that.”
One thing that’s guaranteed to make someone’s day: asking them to tell you more about their interests, feelings and experiences. Being listened to helps people to feel safe, supported and acknowledged.
Here are three ways to create space for others to open up:
- Find out what is important to them: “What do you do for growth and purpose?”
- After something happens to them, ask them to elaborate on their experience: “What did it feel like when you heard you’d won the deal?”
- Invite them to go deeper and share their perspective: “Tell me more about how you interpreted that feedback.”
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Use these 9 little phrases to 'instantly brighten' someone's day, says happiness expert
cnbc.com
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Use These 9 Little Phrases to Instantly Brighten Someone's Day
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