When asked how to change someone’s mind, 99% of the answers focus on some version of pushing. “Present facts and evidence,” “Explain my reasons,” and “Convince them” are common refrains.
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Have you ever thought, "why are people close minded?" or "why can't they see my point of view?" If you did, then maybe this book is for you.
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When people disagree with us we assume they are ignorant … that they lack information. So we try to convince them with information. It seldom works.
How we choose to respond to others and to our work also determine our ultimate outcomes.
Next time: choose to walk away from that complaining coworker, choose your lunch break instead of your work, choose to focus on you work instead of the ‘ping’ of someone’s red-flagged email, and...
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