Learn more about health with this collection
Importance of rest and recovery
Effective workout routines
Proper nutrition for muscle building
Connect
Community is a form of medicine. We need to feel seen, heard, and understood and extend the same in return.
It won't just happen. You're going to need to schedule it. Listen and offer your support with generosity. Invite others to do the same.
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Nourish
You don't have to ban small treats. However, it is essential to set up a daily structure that fills you with nourishing healthy foods.
Make a dietary change, learn to meal prep, or teach your kids to cook.
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Be
We need to pause long enough to let our nervous system come back to baseline after prolonged activation.
Experiment with what works for you, be it guided relaxation or watching a TV show.
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Move
Our bodies need to stretch, reach, twist, bend, step, and sweat. It's not about staying in shape. It's about your immune health and mental health.
Build movement in your structure. Try for at least 20 minutes per day.
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Structure in times of chaos
Human suffering is often about freedom and constraint. We rebel against too much containment (“I need space!”) or if we have too much freedom, we feel lost in space. Fearful. (“Where did you go?”)
The global pandemic disrupted our social structures. Some structures create a connecti...
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Defining closeness
Close friendships need intimacy and reciprocation to exist.
- Intimacy means being able to be fully yourself and be seen and understood by others.
- Reciprocation means that both people feel they are seen and understood by the o...
"I'm listening"
It is frustrating when you're arguing with someone, and you feel like they don't listen. But you really only have control over what you do. You can't make someone listen to you, but you can listen to them.
Instead of accusing the other person of not listening, say "I'm lis...
8. Empathize verbally or visually
We've established that empathy is important to CSMs but it should be clear that you can be vocal with your support and empathy. Regardless of whether you're talking through video or an in-person meeting.
Do everything in your power to make your customer feel seen and heard.
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