These types of emails (with the entire email is a sentence in the subject line, with no email body, just the signature)are usually sent by a very direct person, that either feels very busy or that the problem can't be solved simply in an email, so it's too much for them to go into it all.
If you respond with more than 2 sentences, they are probably not going to read it, so you should just get on the phone or get over there in person.
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Creating a positive candidate experience
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