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How to Avoid Miscommunications & Email Like a Real Human Being🙌

How to Avoid Miscommunications & Email Like a Real Human Being🙌
You can add all the smiley faces you want: what really leads to miscommunications is a lack of empathy.


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The lack of verbal and nonverbal social cues

The lack of verbal and nonverbal social cues

Any email message we send has the potential to be read in the wrong context, or misinterpreted entirely by the recipient. Even if we have smiley faces in the email, it is no match for actual face-to-face, video, or telephonic conversations, which, apart from our words, also showcase our empathy and earnestness.

Compared to a face-face conversation, an email is just a bunch of words that once sent, are out of our control.



A Goldmine of Miscommunications

Due to the limitations and the multifacetedness of language, emails often lead to miscommunication, guessed intentions, or total awareness of what the person is trying to convey.

The problem is further complicated if you are writing to someone whom you haven’t met in person.


Subject Line Emails

These types of emails (with the entire email is a sentence in the subject line, with no email body, just the signature)are usually sent by a very direct person, that either feels very busy or that the problem can't be solved simply in an email, so it's too much for them to go into it all.
If you respond with more than 2 sentences, they are probably not going to read it, so you should just get on the phone or get over there in person.


‘Please Advise’

Writing ‘Please Advice’ at the end of the email is a way to shift the burden on the recipient, and then sit back until one is provided with the full instructions.

If this annoys you, you can inquire about it in person, or if you feel that this is just a normal ‘signature’, you can ignore it and concentrate on the content of the email.



... means that the sender sees the recipient as a peer, and not as some authority figure. Formally structured emails normally do not begin with a ‘Hey’.

Don’t forget to greet though, as an email without a greeting can come off as rude or even creepy.


Using Emojis

The use of emojis is a way to communicate our intentions and not just a ‘fun’ thing that young people do. In fact, due to their universal nature, emojis transcend language barriers, and normally cannot be interpreted in the wrong sense.

While negotiating, it’s best to not use Emojis though, as it can come off as ‘trying to please’ the recipient.


Tit For Tat

Asking for favors requires some give and take. Sending a cold email instructing about some work that the recipient has to do, can come off as annoying and intrusive.

It is better to prepare the conditions and circumstances prior to sending the request (Pre-suasion), like a warm greeting, for instance. Even in the email body, a warm tone and a link to some article of interest can set the tone towards the recipient to say ‘Yes’ to your eventual delegation of work.


Good Intentions

Each of us has their own communication style and also tend to take things personally.

While there are some apps that help with the tone of an email, and also remind us that the other person is human by displaying their LinkedIn picture, we have to understand that software can only help us in a limited way. Most people have good intentions and it is very rare that some are actively trying to offend or criticize you in a written format.



Writing Effective Emails

Successful people write emails that help achieve the objective while not wasting a single moment of the recipient.

The communication tool only works when your words are worthwhile, accurat...

Topical Personalisation

If you have seen the person do something like make a speech or win an award, a brief mention or congratulation gives a personified touch to your email, increasing the effectiveness of the task or inquiry.

Share your News

If there is something new or worthwhile happening in your life, like an incoming trip, or an article you wrote, you could update to the recipient. If they happen to have an opportunity, the news you share helps them recall you better.

7 more ideas

The generic email greeting

The generic email greeting

The common email greeting is often an empty, yet necessary, formality. And these generic, surface-level greetings have probably harmed our relationships in some instances.

Rather than to me...

Emails: Mind the details

It can be difficult to know how to approach writing to a colleague now, especially when you want to find a balance between being vulnerable and professional.

Acknowledging what a co-worker is going through can make them feel really cared about. However, don't feel obligated to include such a personal note in every email. Generally, it is better to save personal information for a phone call or video chat.

An emotional proofread

Research shows that people will read more into your email and find your email more negative if they don't know you well.

Before sending your next email, give it an emotional proofread. Put yourself in the receiver's shoes, and try to imagine what you would feel if you received this email. Don't overthink your greetings and signoffs, either. A kind, real, and straightforward check-in could be enough.

Emotions are hard to express with text

Emotions are hard to express with text

When you meet in real life, you can read a person’s emotions. Even with a phone call you can extract a lot of information from someone's tone of voice.

But with email, you’re flying bli...