Shrinking the physical distance

• Delivery is as important as the words alone. The flavor of how you say it counts. 
• Engage your listeners; don't ignore them by staring over their heads or at the floor. Communicate and connect through eye contact. 
• Use the same natural conversational tone and directness as no...

Research found that passion is a very powerful motivator for learning rather than fear.

The passion of the explorer has three elements:

• Explorers have a long-term commitment to excel in a specific domain that excites them.
• The...

1. They display genuine interest in what their partner is saying. They actively listen, rather than simply waiting for their own turn to speak.
2. They demonstrate attention by looking directly at the speaker.
3. They ask questions and go deeper into topics of oth...