People of this type are motivated first and foremost by relationships. Achieving something together is as important as the end results.

• The strengths: They tend to be skilled at building a sense of community. They have strong interpersonal skills and...

This model is equally valuable for individuals. The more you understand why you react in a certain way, the greater control you get over those reactions, enhancing the good and reducing the weaknesses of your own type. Regularly ask yourself these questions:

Every team should have all three types of the Heart/Will/Head model represented to cover your bases and build a team fully equipped. The key is to avoid the trap of hiring only people who think as you do.

Practically speaking, every interview panel should have each type r...

The model breaks people into three types, each of which sees the world through one primary lens:

• The heart - People of this type need to be liked
• The will - People of this type desires to be in control and win
• The head

This type needs to engage intellectually and philosophically and is most concerned with the direction the organization is moving.

• The strengths: They are 'big vision' people and thrive when they're setting goals for a te...

The secret to scaling is the people. People generally want to do the right thing if you set them up for success with the right conditions. They want to grow, develop, and have a meaningful impact. They don't need to be coerced or controlled.

Effectively scalin...