Learn more about communication with this collection
How to manage workplace stress
How to prioritize and make better decisions
How to learn anything fast
Intentions vs action
When dealing with someone annoying, the way forward is not with silence or rage. We are ideally looking for a way to be polite and honest, or civil and forthright.
To achieve this, we should accept that not everything we desire will please others. We could explore and hold on to what we want nevertheless. At the same time, we should distinguish between what someone does and what they meant to do.
248
1.07K reads
MORE IDEAS ON THIS
Our idea of a motive
We're seldom very good at perceiving someone's motives when an incident drives us mad. We see intention where there was none and escalate a situation when the agitated response is not warranted.
The less we like ourselves, the more we may appear in our own eyes as plausibl...
240
931 reads
The ideal complaint
The actual words don't matter. What counts is the lightness of tone that comes from an impression of the legitimacy or our position. For example:
- I love this song as well, but at the moment, I need to get some sleep (when someone is playing their music loudly nea...
255
1.01K reads
How we manage our indignation
We may sometimes be in situations where a stranger will do something very irritating or discomforting: They may turn up their music too loudly. They may assign us to a hotel room where the air conditioning will have a high pitched whine. In a restaurant, a fly may be floating in the soup.
216
1.18K reads
CURATED FROM
IDEAS CURATED BY
Related collections
Other curated ideas on this topic:
Declaration vs. commitment
When dealing with client, it is important to know the difference between what we call as ‘declaration’ and ‘commitment’, as they are not at all the same.
While the commitment actually commits you to deliver a certain service, the declaration does not have this mandatory feature. So choose...
A Proper Frame Of Mind - Day 180
- We resent the person who comes in and tries to boss us around. This is because we are independent, self-sufficient people. Or at least that's what we tell ourselves.
- Yet if someone says something we disagree with, something inside us tells us we have to argue with them.
- We wo...
Handling Your Emotions
Emotions are not good or bad, they are just emotions. One can validate the emotions and accept them. A good way is to write down on a piece of paper what all you feel and then reflect on the same.
Whatever the urge is when we feel angry, depressed, or sad,...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates