Ideas from books, articles & podcasts.
We may sometimes be in situations where a stranger will do something very irritating or discomforting: They may turn up their music too loudly. They may assign us to a hotel room where the air conditioning will have a high pitched whine. In a restaurant, a fly may be floating in the soup.
When dealing with someone annoying, the way forward is not with silence or rage. We are ideally looking for a way to be polite and honest, or civil and forthright.
To achieve this, we should accept that not everything we desire will please others. We could explore and hold...
We're seldom very good at perceiving someone's motives when an incident drives us mad. We see intention where there was none and escalate a situation when the agitated response is not warranted.
The less we like ourselves, the more we may appear in our own eyes as plausibl...
The actual words don't matter. What counts is the lightness of tone that comes from an impression of the legitimacy or our position. For example:
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