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Mindfulness
It involves paying attention to something while letting go of judgments and assumptions. Don’t try to change it. Instead, be open to the experience, regardless of whether you like or dislike it.
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Emotions are made up of 3 components:
- physical (the way your body responds when you experience an emotion),.
- cognitive (the thoughts that go along with the emotion).
- behavioral (the things you do or have urges to do when you experience an emotion).
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Overcome anger with mindfulness:
- Study your anger: It’s hard to prevent something if you don’t know what causes it.
- Avoid triggers: Now that you know what causes your anger, stay away from those things.
- Train your mind: Practice mindfulness exe...
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7.73K reads
Knowing what triggers your anger
Usually we don’t even realize we’re angry until furniture is being broken. But if you know the circumstances that trigger your anger, you can avoid them or prepare yourself.
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7K reads
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Mindfulness meditation
It typically refers to a practice for training your attention. It is an awareness that comes through paying attention in the moment, but non-judgmentally.
It involves sitting down with closed eyes and focussing on feeling your breath go in and out. When your attention starts to wande...
Ditch Your Assumptions and Ask
To be effective in information gathering, you need to let go of assumptions and be aware enough to recognize when you’re jumping to conclusions, making judgments, or using labels.
Asking curious, open-ended questions encourages dialogue instead of dictating what other people should d...
Good Customer Discovery Questions
Customer Discovery questions are open-ended & nonspecific. You are letting the customer lead the conversation & tell you about their struggle. Example questions:
- Tell me how you currently do _____________________.
- How is that proc...
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