Learn more about communication with this collection
How to ask open-ended questions
How to avoid awkward silences
How to show interest in others
Research shows that people will read more into your email and find your email more negative if they don't know you well.
Before sending your next email, give it an emotional proofread. Put yourself in the receiver's shoes, and try to imagine what you would feel if you received this email. Don't overthink your greetings and signoffs, either. A kind, real, and straightforward check-in could be enough.
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The common email greeting is often an empty, yet necessary, formality. And these generic, surface-level greetings have probably harmed our relationships in some instances.
Rather than to mention the context in which we're all living, we should learn to be honest about what we're g...
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904 reads
It can be difficult to know how to approach writing to a colleague now, especially when you want to find a balance between being vulnerable and professional.
Acknowledging what a co-worker is going through can make them feel really cared about. However, don't feel obligated to inc...
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515 reads
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To fall asleep, you need adequate time to unwind, even if you feel tired. Most people don't allow themselves enough time to relax before bed.
Lack of sleep makes it worse. When you get less sleep than the recommended 7 to 8 hours a night, you begin to accrue a ...
Research in neuroscience and psychology shows that the kind of talk you engage in impacts the quality of your life.
Studies have continually evidenced that positive self talk can dramatically improve mood, boost confidence, increase productivity and much mu...
Hi [Client’s name],
I came across your job posting on [name of the website] where you said you're looking for a web designer.
I've worked with great brands and small businesses over the past [number] years, including [mention names of your previous clients with l...
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