Your product should add value to all users.
Examples:
should be a value for all types of users, the one who serve and the one who ask for a service
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You should take exceptional measures to make your users happy. Your first users should feel that signing up with you was one of the best choices they ever made. Then think of new ways to delight them. You can provide a level of service no big company can.
You get users with different intentions, from different traffic sources.Β
The service should encourage safe, productive behaviours from users and staff that are mutually beneficial. For users, the service should not set a precedent for behaviours that may put the user at harm in other circumstances β for example, providing data without knowing its use. For staff, this ...
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