Learn more about teamwork with this collection
Effective communication with remote employees
Strategies for building trust and accountability
Techniques for managing remote teams
Remote-friendly vs remote-first
The single biggest mistake companies can make is to opt to be remote-friendly instead of remote-first. Companies often accept the idea that remote is the future of work without creating an inclusive culture to ensure it works for everyone.
- Remote-friendly environment: Employees are allowed to work remotely, but work is not optimized for it. There is a disconnect between office and remote employees and team meetings exclusively occur in a co-located time zone. Water cooler chat is a space for key decisions and presence is correlated with meaningful work. Communication is synchronous-first. Managers must work in the office.
- Remote-first companies: Employees are empowered to adopt remote work. Real-time meetings are kept to a minimum and recorded. Decisions are made online and performance is measured by output, not by hours worked. Communication is asynchronous-first. Managers are encouraged to work from home.
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Make synchronous communication accessible
Video calls and other forms of synchronous communication still serves a function. However, synchronous communication should be made available asynchronously:
- For occasional synchronous meetings, find reasonable time for everyone. Ensure ideal time slots are rotated between t...
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342 reads
The challenges of hybrid teams
Most companies embracing remote work also have dedicated headquarters. But remote-ish teams have even more communication and collaboration challenges than fully remote teams.
For example, in hybrid teams, remote employees are often left in the dark. Office workers are...
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1.83K reads
Creating differentiated policies
While treating both remote and office employees fairly, they don't necessarily need to be treated the same. Consider the unique needs of each group and create policies and perks that address them.
- Office employees only can receive publi...
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322 reads
How hybrid teams can build bonds
- Mentorship weeks and in-person onboarding. Extend new remote team members the opportunity to meet their office peers by flying them out to headquarters for onboarding. It builds personal relationships early on that ease collaboration.
- Get office colleagues ...
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360 reads
Build a culture of documentation
A few important areas where centralized and accessible documentation should exist:
- Company policies, core values, and operating principles
- Project management system guidelines
- Critical service outage instructions
- Technical implementation re...
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274 reads
Ensure HQ workers have flexibility
Create an explicit work-from-home policy for office employees that extends the benefits of remote work to office employees. Clearly outline the expectations of remote workers in documentation.
Ensure your guideline answers the following questions:
- Can offi...
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293 reads
Connecting a remote-ish team
Hybrid companies function best when the entire company is optimized for remote work. Successful hybrid teams set up processes to help their remote workers thrive alongside their office teammates.
Leadership must acknowledge the various challenges remote workers face and cr...
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490 reads
Asynchronous communication as the primary option
Remote-ish teams should adopt asynchronous communication as the primary source of correspondence.
- Synchronous communication, where a quick back-and-forth conversation is possible, falls short for remote-ish teams. Synchronous-first teams encourage an always-on cultur...
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316 reads
CURATED FROM
CURATED BY
“No one can whistle a symphony. It takes a whole orchestra to play it.” - one of my favourite quotes about teasm, by Luccock
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Asynchronous communication as the primary option
Remote-ish teams should adopt asynchronous communication as the primary source of correspondence.
- Synchronous communication, where a quick back-and-forth conversation is possible, falls short for remote-ish teams. Synchronous-first teams encourage an always-on cultur...
Remote Working And Async Communication
Remote work involves asynchronous communication, but also involves Zoom check-in meetings and real-time messaging, making it a hybrid activity.
The pandemic has forced async communication on various companies which are now facing the pros and cons.
Create An Equal Playing Field For In-Person and Remote Employees
Oten, remote employees feel like they’re not getting an equal experience to employees that work in the office.
- Take meetings, for example. Face-to-face communication is typically easier and more seamless than virtual conversations. So, when you have employees attending...
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