Remote workers who rarely meet with their teammates face to face tend to focus on tasks and ignore the team. A culture is vital to foster engagement and sustain performance over the long term.

Establish trust. Affective trust (based on feeling) is tricky to build virtually.

• You may need to bring team members together for short periods.
• Rituals, such as #toasts feed the culture and provide recognition for employees. Otherwise, schedule regular informal calls as a group or one-on-one.

Remote workers should be working in harmony, but people often don't know what others are doing and how everything fits together.

• Create formal processes that simulate the informal way; for example, stopping by a colleague's desk or eating lunch together. These interactions serve as c...