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Companies that fail at remote work focus too much on technology and too little on the process. Successful remote work is based on clear processes that support three core principles.
It can be difficult to explain complex ideas. The lack of face-to-face interaction limits social cues, which may lead to misunderstandings and conflict.
Remote workers should be working in harmony, but people often don't know what others are doing and how everything fits together.
Remote workers who rarely meet with their teammates face to face tend to focus on tasks and ignore the team. A culture is vital to foster engagement and sustain performance over the long term.
Establish trust. Affective trust (based on feeling) is tricky to build virtually.
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Most companies embracing remote work also have dedicated headquarters. But remote-ish teams have even more communication and collaboration challenges than fully remote teams....
The single biggest mistake companies can make is to opt to be remote-friendly instead of remote-first. Companies often accept the idea that remote is the future of work without creating an inclusive culture to ensure it works for everyone.
Hybrid companies function best when the entire company is optimized for remote work. Successful hybrid teams set up processes to help their remote workers thrive alongside their office teammates.
Leadership must acknowledge the various challenges remote workers face and create solutions. Create a remote work policy that keeps remote workers and contractors from feeling like second class team members. Remote workers should feel fully connected and not missing a thing.
Today, remote and flexible work arrangements are seen as a perk.
In 2018, a survey showed that around 3 percent of Americans worked from home on a regular basis. Due to technological advancements (starting with Blackberry), employees were working from everywhere, the subway, the café, home and during the commute.
But even after we have the technology required for remote working for about fifteen odd years, we have been slow to adopt mainstream remote working. The mass-adoption needed a catalyst, and that was provided in 2020 in the form of a deadly disease.