The Art of Confrontation - Deepstash

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The Art of Confrontation

  • Develop relationships with your team members: that way both of you are more willing to listen.
  • Don’t put it off.
  • Choose a private and safe place.
  • Plan what you’re going to say, according to the person you are talking to.
  • Be factual and objective
  • Wait for the other person to talk next. When you’ve said your piece, shut up. 
  • Don’t end the session until you’ve agreed on 3 things:  what will change, when it will change and how both of you will know that it’s changed.

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