Learn more about problemsolving with this collection
Understanding the importance of constructive criticism
How to receive constructive criticism positively
How to use constructive criticism to improve performance
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10 great questions for decision making
- What’s the story of the problem?
- Why do we want to solve the problem?
- What do we know for sure?
- What are we assuming?
- What don’t we know?
- What’s a similar situation?
- What happens if we do nothing?
- What’s the goal?
- Who are the stakeholders?
- What’s the first step?
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Decision Making in Practice
- Most of the time, you don’t start with facts. You start with opinions.
- Data gathering and analysis and deciding what to do, and doing it all overlap.
- Analyzing the situation is still really, really, really important. Asking lots of good questions is the key...
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Decision Making in Theory
- Good decision making starts with getting the facts;
- It's followed by analyzing the facts;
- Then you make the decision;
- And finally, you implement the decision.
This straight-line picture of decision making is pure fantasy....
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Use the why lens
Great leaders only solve problems within their control. Ones connected to their biggest why. They ask:
- Is this our problem?
- Why should we solve this problem?
- What happens if we don’t?
- How would the solution contribute to accomplishing our m...
For a solid description of a situation
- Get the story of the problem - a timeline with its evolution.
- Make lists of what you know and what you need to investigate.
- Ask the journalist’s basic questions: who, what, when, where, and why.
- Refine you...
Simplification And Decision Making
- Make problems easier to solve. Turn complicated problems into simpler ones. Eliminate everything except the essentials. Break down a problem into its components but look at the problem holistically.
- Be problem-oriented. Not method-oriented. Use wha...
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