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Decision Making in Theory
- Good decision making starts with getting the facts;
- It's followed by analyzing the facts;
- Then you make the decision;
- And finally, you implement the decision.
This straight-line picture of decision making is pure fantasy.
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Decision Making in Practice
- Most of the time, you don’t start with facts. You start with opinions.
- Data gathering and analysis and deciding what to do, and doing it all overlap.
- Analyzing the situation is still really, really, really important. Asking lots of good questions is the key to getting good analysis and good results.
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10 great questions for decision making
- What’s the story of the problem?
- Why do we want to solve the problem?
- What do we know for sure?
- What are we assuming?
- What don’t we know?
- What’s a similar situation?
- What happens if we do nothing?
- What’s the goal?
- Who are the stakeholders?
- What’s the first step?
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