Benefits of awkward silence
When trying to solve a problem, an awkward silence can help you get to the main cause, and assist in finding better solutions.
It can help to think about questions more deeply, and with greater insight.
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The rule of awkward silence: When you are faced with a challenging question, instead of immediately attempting an answer, take your time - about 15 seconds or longer - to think deeply before you share your thoughts.
While it may feel awkward at first, it is an excellent way to build emotional intelligence - the ability to identify, understand, and manage emotions.
When communicating on Slack or WhatApp, we don't have to respond instantly. Our quick responses are seldom the best. Our response may even change if we are in a different mood.
If you're dealing with someone who's used to quick responses, instead of responding instantly, let them know you'll respond soon. The results of your communication may surprise you.
Writing in reverse is simple: You have to reverse the roles of the writer (you) with the recipient (your audience).
Writing in reverse is emotionally intelligent--because it helps you develop your empathy muscle. In addition, it keeps you from letting emotions dictate your message, as was the case in my situation. But by taking a pause, I was able to calm down first, so I could give a more balanced reply--one that wouldn't actually make the situation worse.
Distractions can be internal as well as external, so start by looking within. If you're all over the place, ask yourself
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