Quote by - Mark Twain - Deepstash
- Mark Twain

"It ain't what you don't know

that gets you into trouble.

It's what you know for sure

that just ain't so."

- MARK TWAIN

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Managing People

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Conflict resolution

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Similar ideas to - Mark Twain

Mark Twain

“It ain’t what you know that gets you into trouble. It’s what you know for sure that just ain’t so.”

MARK TWAIN

The “curse of knowledge”

The “curse of knowledge”

It is a cognitive bias that describes the fact that when you know something, it's very difficult to know what it's like not to know it.

The things you know seem so obvious to you and you assume that everyone else knows them too.

Use Details They Already Know

Use Details They Already Know

Find related information people already know and expand on that. For example, understanding what a blog is can be described as "it's a magazine, but online."  That's incredibly simplistic, but it gets the point across. 

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