13. Discuss Behavior, Impact And Action - Deepstash

13. Discuss Behavior, Impact And Action

Focus on the impact of specific behavior and give expected corrections, but refrain from focusing on personality or intent. This causes less hurt feelings.

76

139 reads

CURATED FROM

IDEAS CURATED BY

theat

Problem solver. Award-winning reader. Devoted food geek. Certified travel evangelist. Incurable explorer.

The idea is part of this collection:

How To Be Effortlessly Charismatic

Learn more about communication with this collection

How to build confidence

How to connect with people on a deeper level

How to create a positive first impression

Related collections

Similar ideas to 13. Discuss Behavior, Impact And Action

Characteristics aversive people have in common

To understand why people show regular patterns of socially aversive behavior, and which individuals are more likely to do so, personality psychology has particularly focused on aversive (or so-called “dark”) personality traits in recent years.

The Dark Factor of Personality (D) is the gen...

Discuss Behaviors, Not People

Corrective feedback should not shame people into compliance as it makes them more likely to disengage and withdraw from future situations. Or become defensive and blame others for their behaviors. Which is the opposite of the goal.

Alternatively, a feedback that causes guilt encou...

Practice empathy

Centering on verbal and non-verbal cues can give you invaluable insight into the feelings of your colleagues or clients. 

Practice focusing on others and walking in their shoes, even if just for a moment. Empathetic statements do not excuse unacceptable behavior, but they help remind...

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates