“When you get a minute….”

When asking for a hand from a co-worker, announcing you’re about to bother them, increases the odds of you actually bothering them.

“The words we say become the world we see!”

if you catch yourself complaining instead of saying “Sorry for venting” or “Sorry for laying this on you,” tr...

Not fully formed thoughts and ideas can get messy and you should be working at a place that allows you to explore. But if you feel as if you’re rambling and your message isn’t landing - back up and start again.

Phrases like — “I’m not an expert, but…” and his popular cousin — “I’m not sure if this is a good idea….” are harmless prefaces for relaxed brainstorming sessions. But if you’re in a situation where you’re trying to get people to respect you and take your ideas seriously, these phrases undermine ...

Weak objections tend to not only get overruled, but they send a signal to people that you’re not willing to take a stand.

“The client said they don’t like plastic, what about using glass?” is more effective than saying, “It’s just that the client said they don’t want to use plastic.” Or any...

One of the major keys to advancement — if not the key — is found in how well you and your colleagues thoughtfully disagree.

Don’t hedge and take power away from your position by leading with “I don’t necessarily agree with this, but…” or “I’m not sure I agree with this…” 

Be ...