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How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
Any job (especially an entry-level position) has elements of drudgery.
This gap between expectations and the day-to-day reality of jobs is a phenomenon labelled as “glossy work” in a recently published study.
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Performing many mundane tasks remains a reality in all jobs despite the promise that AI will eliminate more and more rote chores.
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Presenting themselves differently depending on who they’re talking to (outsiders or insiders) can mean that anyone who is not a true insider at the company ends up with a partial or biased view of the work.
The full nature of the work is often glossed over, and that’s a problem for th...
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Other curated ideas on this topic:
A recent study named the gap between expectations and the day-to-day reality of jobs as "glossy work." The glossy work dissonance can cause employees to change jobs. Another problem is how to present the work and themselves to other people.
"Glossy work" comes at a cost to employers as they have to manage discontent and staff turnover.
How employers can stop the "glossy work" cycle:
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