2. Keep the Focus on Problem-Solving

• If the problem is something you have some control over, consider how you can prevent the problem or challenge yourself to identify five potential solutions.
• If it's something you have no control over--like a natural disaster--think about the strategies you can use to co...

In our course on discoveries at our UX Conference, we talk about the importance of solving the right problem. Discovery research commonly results in learning about the problem space. This knowledge should be used to generate solutions that solve real user problems.

Ideally, the team should...

 Thinking about strategies that would help you overcome an obstacle is helpful, but imagining yourself unable to tolerate pain isn't productive. Whenever you find yourself thinking about something for an extended time, take a minute to think whether you're ruminating or problem-solving.
If you...