Self-reflection is even more critical during a crisis. Even in easy times, we have a tendency to want to move quickly, lest all of our decisions and responsibilities start to pile ...
No matter where you sit in an organization, the key to leading others is influence. And the key to influence is showing people that you understand them: their perspective, their ex...
Any communication should be honest and empathetic.
If the employees are insecure about their jobs, don’t promise people that there will never, ever be layoffs, or that their...
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