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Leading Is Tough Right Now. But You’ve Got This.

insight.kellogg.northwestern.edu

Utilize Your Self-Reflection

Self-reflection is even more critical during a crisis. Even in easy times, we have a tendency to want to move quickly, lest all of our decisions and responsibilities start to pile up.

In a crisis, this tendency gets much worse. But this confuses activity with productivity...

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No matter where you sit in an organization, the key to leading others is influence. And the key to influence is showing people that you understand them: their perspective, their experiences, and at a bare minimum, even just their names.

If you can truly relate to others an...

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Any communication should be honest and empathetic.

If the employees are insecure about their jobs, don’t promise people that there will never, ever be layoffs, or that their job is theirs for life. These promises are nearly impossible for most organizations to keep. Instea...

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