Leading Is Tough Right Now. But You’ve Got This.

Self-reflection is even more critical during a crisis. Even in easy times, we have a tendency to want to move quickly, lest all of our decisions and responsibilities start to pile up.

In a crisis, this tendency gets much worse. But this confuses activity with productivity. It is far better to do less, but to be intentional and strategic about how those things are done—especially when time is tight and the stakes are high.

No matter where you sit in an organization, the key to leading others is influence. And the key to influence is showing people that you understand them: their perspective, their experiences, and at a bare minimum, even just their names.

If you can truly relate to others and see where they are coming from, you can have an enormous impact.