What’s Your Return on Visibility? - Deepstash

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MIT

What’s Your Return on Visibility?

What’s Your Return on Visibility?

sloanreview.mit.edu

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Tracking the way employees work

Digitalization driven by the pandemic has accelerated and transformed management’s ability to track what and how workers are doing.

Many workers rationally fear that enhanced monitoring empowers management — and micromanagement — at their expense. When experienced as c...

The ongoing digital transformation in employee monitoring effectively squeezes people between values-driven visibility and visibility-driven values.

  • The former celebrates creating ever-greater visibility around core values and compliance.
  • The latter emerges as increased visibil...

The larger organizational call to action should be clear: Visibility is an enterprise asset that requires purpose, policies, and management. Return on visibility — the belief that measurable value can be had from ethically monitoring people and processes — is more than a provocat...

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