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published 12 ideas

Powerful: Radical ideas from Netflix

Powerful

Powerful

by Patty McCord

  • Open, clear and constant communication: across the entire company about the work to be done and challenges being faced.
  • Radical honesty: telling one another, and management, the truth in a timely fashion and ideally face to face.
  • D...

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The most successful organizations will be the ones in which everyone, on every team, understands that all bets are off and everything is changing – and thinks that’s great.

Being comfortable with change is not easy. It can feel safer to be a slow-moving, command and control organization whe...

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A business leader’s job is to create great teams that do amazing work on time. That’s it. That’s the job of management.

If you and your managers build great teams, they will help you solve your toughest problems.

While you help them focus on the most important work, many other distrac...

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When employees start to whine about a process, the CEO has to really dig into what’s bothering them, because they hate senseless bureaucracy, not discipline.

When your company grows, there are more people to keep connected, more to coordinate, and the stakes are higher. It’s only logical to...

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Efficient teams are created by hiring talented people who are adults and want nothing more than to tackle a challenge, and then communicating to them, clearly and continuously, about what that challenge is.

Are your employees aware of your business’s biggest challenges? Do you listen to the...

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The most important thing about giving feedback is that it must be about behaviour, rather than some essential characteristics of a person, like ‘you’re unfocused’.

You cannot sugarcoat feedback, or the spirit behind it and its importance can be missed. At the same time, you don’t want to ma...

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You have to exhibit the courage you want people to have.

Actions speak louder than words. What you do as a leader says more than even the most inspiring speech. Lead by example to have a great company culture. If the CEO of Netflix can admit he’s wrong, then so can any staff member...

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The benefit of being radically honest: If you want to know what people are thinking, there is no good replacement for simply asking them, best of all face to face.

If you want a culture of candor and accountability, you may want to consider simple, direct feedback, too.

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Collaborating with HR to hire is just the beginning of building a great team. It also includes asking tough questions like, “Are we limited by the team we have, not the team we should have?”

Asking hard questions like this helps you not only hire good people now, but make sure you are think...

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Great teams are not created with incentives, procedures, and perks. They are created by hiring talented people who are adults and want nothing more than to tackle a challenge, and then communicating to them, clearly and continuously, about what the challenge is.

Instead of perks, one should...

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There’s a big difference between a team and a family: teams change regularly and are optimized to win at all times, while families strive to stick together no matter what.

Treating employees like teammates instead of family can be scary if you’ve never thought that way, but if you’re scalin...

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  1. Imagine six months from now, you have the most amazing team you ever assembled and you’re saying to yourself, “Wow, those guys are awesome! I can’t believe what they’re accomplishing.”
  2. First write down what the team will be accomplishing six months from now that it’s not accomplishin...

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