Eye contact. This is the first indication that we are noticed by another person. Every human has the longing to be seen, understood, and appreciated.

Muscles of facial expression. Our expressions are why we have preserved our species because they can show r...

Tone of voice. When we are emotionally activated, our tone of voice and facial expressions change unconsciously.

Hearing the whole person. It means that we are keeping our curiosity open and saving the judgment against the other person in order for us to fu...

Our brains are working with shared neural circuits and shared neurons; some mirror neurons so that we actually have an internal experience of what happens to others. So when we hear the expression ‘I feel your pain,’ it’s not just a figure of speech. We are made for this and it h...