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Based on Radical Candor, you have to start by caring personally:
Knowing what drives a person and their goals give you what you need to address them in a way that will strike a chord. Whatever you’re about to share needs to resonate and align with their personal core values.
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Easier said than done, but once you do it, you’ll never go back to being a word-mincing mush mouth again.
When you reframe what you’re doing as giving someone the benefit of knowing the truth, rather than calling someone out, it might take the sting out for both parties.
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None of this candor stuff works unless you’re telling the truth. That’s job one. Since the truth can be a bitter pill, we tend to embellish it a little bit, and before you know it, it bears little resemblance to the actual truth.
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Compliment sandwiches don’t really work because everyone knows what’s coming after the first bit of praise. However, there is something to be said for finding the good and highlighting it.
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The bottom line is that once you begin the practice of being radically candid, it will become your new way to operate. That’s likely to be your nerves at play, so just hang in there and you’ll improve.
The more you follow this practice, the more you build that muscle for yourself, but you may also be inspiring others to do the same so they can also become great, candid, communicators.
Keep this in mind:
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No one likes to have the hard talk. If you handle it right, it will make you the best leader in a company, and the best friend anyone could have.
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