The Best Way to Handle a Difficult Conversation At Work - Deepstash

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No one likes to have the hard talk. If you handle it right, it will make you the best leader in a company, and the best friend anyone could have.


The Best Way to Handle a Difficult Conversation At Work

The Best Way to Handle a Difficult Conversation At Work


1.25K reads

Start with caring personally

Based on Radical Candor, you have to start by caring personally:

  • You need to know someone on a personal level, know their dreams, fears, and struggles, as well as what matters to them in life.

Knowing what drives a person an...

Tell people what they need to hear, not what they want to hear.

Easier said than done, but once you do it, you’ll never go back to being a word-mincing mush mouth again.

  • It’s truth time. And it’s starting to feel good.
  • There are plenty of reasons to put off the hard talk or telling someone you care about that it’s time to f...

Tell the truth

None of this candor stuff works unless you’re telling the truth. That’s job one. Since the truth can be a bitter pill, we tend to embellish it a little bit, and before you know it, it bears little resemblance to the actual truth.

  • That doesn’t mean that you should zing ...

Point out the good

Compliment sandwiches don’t really work because everyone knows what’s coming after the first bit of praise. However, there is something to be said for finding the good and highlighting it.

  • Compliment, hammer, then reframe the compliment. Ugh.

  1. What’s the reason for dropping this truth bomb? Is it to address their career growth, their health, their relationship? You need to be crystal clear & make sure it is at the heart of the conversation.
  2. Why does it...

Rinse and repeat (pay it forward)

The bottom line is that once you begin the practice of being radically candid, it will become your new way to operate. That’s likely to be your nerves at play, so just hang in there and you’ll improve.

The more you follow this practice, the more you build that muscle for y...

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