How Starbucks’s Culture Brings Its Strategy to Life - Deepstash

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How Starbucks’s Culture Brings Its Strategy to Life

hbr.org

In most organizations, culture and strategy tend to be discussed in separate conversations.

Executives know that a negative culture can hurt company performance, but they may not know how to deal with it.

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Starbucks company culture

Walk into a Starbucks anywhere in the world, and you will find a consistently comfortable and welcoming ambiance. You don't get that simply by telling your staff to be warm and friendly.

  • Starbucks has built a capability to foster a relationship-driven, employees-first approach, which...

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When most companies try to improve their culture, they focus on the negative aspects and try to improve them. Although this may sound reasonable, the opposite approach is more successful.

  • Identify a few positive attributes within your culture that are connected directly to t...

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Business leaders often are tempted to focus on strategy over culture. But the strongest companies take four key actions that deliver the best of both.

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