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The emoji is inherently ambiguous. Symbols only have meaning because of a shared cultural context.
We can't assume everyone is interpreting emoji the same way. It can lead to tension and embarrassment - especially in a work context.
Consider 😉. To some, the wink emoji is a way to show that a statement is intended as a joke or a way to be friendly.
Not everyone understands this emoji. For some, the wink emoji implies you're flirty or suggestive, which will change the context of the intended statement.
Every time we communicate, we create three distinct statements:
Communication is the ability of aligning these three ideas as closely as possible. If you're ever uncertain about the meaning of an emoji, ask your coworkers what they think the emoji means.
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