Ideas from books, articles & podcasts.
It’s okay for a leader to be loyal to their employees as long as their first loyalty is to the health and success of the company. Exceptions aside, outsourcing in general costs less, allows for talent flexibility, and empowers a leader to force partners to compete for their spend.
Most businesses don’t need to own its IT infrastructure because the cost of access has plummeted to the point it is often economically irresponsible to do so. The new digital leader points to the higher level of service and lower costs achieved through external partnerships.
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