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"All things being equal, people will do business with and refer business to those people they know, like, and trust."
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662 reads
"The most valuable skill you can develop is the ability to see the world from another person's perspective."
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669 reads
"When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity."
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"Persuasion is not about manipulating others to get what you want. It's about bringing others to your way of thinking by showing them the benefits to themselves."
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569 reads
"When you make others feel important, you gain an almost magical ability to influence their actions."
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567 reads
"A person's name is, to that person, the sweetest and most important sound in any language."
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548 reads
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