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When you react in a short-tempered manner you need to ask yourself if what happened in the moment was the cause or it was something deeper that had been building up and burst.
Step back and take a deep breath while thinking about this very moment. Is it even that big of a deal to react in such a way that impacts not only you but the other person?
Try to be open and honest and sincerely apologize. The alternative is to let the negativity linger throughout your relationships.
Stress that the cause of your actions has nothing to do with the moment, and more importantly, has nothing to do with the other person. The more open and honest we are with each other the more trusting and deeper our relationships become.
You need to dig deeper into why that reaction occurred. Think about the surroundings or environment that may have led to such a reaction.
Take some time each day and dedicate it to reflection; just fifteen to twenty minutes. However you do it, reflect and express, preferably in writing.
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Not all intense responses are overreactions.
The problem arises when you start to react in a bigger way than justified. Overreactions never make the situation better.
This way, you can learn to be more in control of your reactions:
Normally people react with caution and fear towards negative feedback, but it is much better than no feedback at all.
Informing the colleague/subordinate/client/customer or individual about something that is not working, is always beneficial, and builds transparency and trust.
The fundamental goal of giving feedback is to help the person you’re giving it to. They should realize that you are not trying to make them feel bad, and this is an exercise to help make them better.
How it impacts each individual is going to be different so a tailor-made approach is required.
... is imperative for every successful business. Poor communication inevitably causes misunderstandings, confusion and conflicts that hinder productivity and professi...
It helps to prevent misunderstandings and conflicts. It can help to defuse a potentially explosive dispute while bad communication can set it off.
Avoiding Difficult Conversations.
Reacting, Not Responding.
Not Keeping an Open Mind. Accept and respect differences, listen without judgment and consider all sides of an issue.