Curated from: fastcompany.com
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Virtual communication often lacks the nonverbal clues we notice with in-person conversations.
To compensate, we often make assumptions or jump to conclusions that can cause harm to our work relationships.
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Instead of acting on your assumptions, go to the facts. Understanding the individual styles of employees can also give interactions more context and help avoid misunderstandings.
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To avoid unnecessary conflict, it is essential to understand the nuances of colleagues and how they work.
Accept that others may not work and communicate the same way you do. If you see someone looking to the side during a video conference, instead of thinking they are not paying attention, understand that they may really be taking notes. Another person may want to spend time on a connection before they engage with the content.
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