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How you’re unconsciously undermining relationships while working remotely

https://www.fastcompany.com/90576674/how-youre-unconsciously-undermining-relationships-while-working-remotely

fastcompany.com

How you’re unconsciously undermining relationships while working remotely
When working virtually, it can be easy to make assumptions or jump to conclusions that damage relationships with your colleagues or supervisors.

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Remote work and the lack of context around communication

Remote work and the lack of context around communication

Virtual communication often lacks the nonverbal clues we notice with in-person conversations.

To compensate, we often make assumptions or jump to conclusions that can cause harm to our work relationships.

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Virtual communication: how to avoid misunderstandings

Instead of acting on your assumptions, go to the facts. Understanding the individual styles of employees can also give interactions more context and help avoid misunderstandings.

  • Prioristizers are logical, analytical, and data-oriented people who focus on goals and outcomes. They don't like to engage in chitchat.
  • Planners thrive with structure, planning, and talking about the details. They often communicate in bullet points and numbers.
  • Arrangers are supportive, relationship-driven team members who work best when they form connections.
  • Visualizers are big-picture thinkers who want minimal details. They will often email at the last minute, and apologize for short deadlines.

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Virtual work: adjust your communication and expectations

To avoid unnecessary conflict, it is essential to understand the nuances of colleagues and how they work.

Accept that others may not work and communicate the same way you do. If you see someone looking to the side during a video conference, instead of thinking they are not paying attention, understand that they may really be taking notes. Another person may want to spend time on a connection before they engage with the content.

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