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Virtual communication often lacks the nonverbal clues we notice with in-person conversations.
To compensate, we often make assumptions or jump to conclusions that can cause harm to our work relationships.
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To avoid unnecessary conflict, it is essential to understand the nuances of colleagues and how they work.
Accept that others may not work and communicate the same way you do. If you see someone looking to the side during a video conference, instead of thinking they ar...
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Instead of acting on your assumptions, go to the facts. Understanding the individual styles of employees can also give interactions more context and help avoid misunderstandings.
40
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Because remote work is likely to persist in some form, business leaders charged with nurturing customer relationships must find a new way to build and grow transformational partnerships.
Oten, remote employees feel like they’re not getting an equal experience to employees that work in the office.
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