Curated from: solveoco.medium.com
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"Today, brand-building is not primarily through one-way communication via advertising. The new way is co-creation, enabling customers to build your brand with you"
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Community members should be getting answers to their questions, solve their problems, meet other people who share the passion for your product, and get a possibility to share their ideas.
For example, if you are a company that provides products for the food industry, you can create a platform where you’ll share recipes that include your products.
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Educate your customers on how to use your product and show them all the features it has.
A blog with a lot of content can also serve to create good email campaigns that can increase website visits and bring more sales.
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Build your community based on some emotion that your product attracts customers through.
For example, a photographer can build a community of people who love animals and use them to share animal photos, advice on how to photograph animals, etc.
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Co-creation is a model that puts companies and their users together with the goal to create an innovation.
This way, you get to have real contact with your customers, asking them directly what they think about your product and how it can be improved or changed.
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Building a community should be something you believe in. You should be doing this not for the sales, but for the value, you’ll deliver. Sales will increase if you do things right.
Sharing a message with the people you share the same values with is much easier. What is left for you is to be consistent and follow those values in whatever you do.
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