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A study done by researchers from Carnegie Mellong University found that videoconferencing hampers group collaboration, problem solving, and it can also reduce collective intelligence.
Moreorver, videoconferincing leads to a higher inequality when it comes to contributing to the conversation due to the disruption in vocal synchrony.
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Audio cues are pivotal to task success because we are able to listen fully to one's intonation, rhythm, tone, and many more speech cues that get us talking.
Videoconferencing reduces audio cue synchronicity which actually impairs the group's ability to take turns when speaking. Thus proving that audio calls are better if you want people to talk and be cooperative during your sessions or meetings.
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