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What Is Psychological Safety?
Psychological safety — the belief that one can speak up without risk of punishment or humiliation — has been well established as a critical driver of high-quality decision making, healthy group dynamics and interpersonal relationships, greater innovation, and more effective execution in organizations.
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How to Approach Psychological Safety
Managers must create an environment that encourages employees to share aspects of their personal situations as relevant to their work scheduling or location and/or to trust employees to make the right choices for themselves and their families, balanced against the needs of their teams.
Management’s responsibility is to expand the domain of which work-life issues are safe to raise.
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Strategies to Create a Culture of Psychological Safety
Here's five steps to create a culture of psychological safety:
- Help your team recognize not only their challenges, but yours as well.
- Expose your own vulnerability by sharing your own WFH/hybrid work personal challenges and constraints.
- Don’t expect your employees to share their most personal challenges right away.
- Explain how disclosure has allowed you to collaboratively come up with better solutions.
- Be ready to censure those who inappropriately take advantage of shared personal information.
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IDEAS CURATED BY
Claudia Florescu's ideas are part of this journey:
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