Learn more about career with this collection
How to handle and learn from mistakes
The benefits of psychological safety in a workplace
The importance of empathy and active listening
Emotional Intelligence(EQ) is an intangible trait based on feelings and emotions that employers look for in prospective candidates.
It is the ability to tune in with the way others feel and is one of the most sought-after skills on Linkedin jobs.
It is good to know what kind of behavioural questions and case studies can be asked by employers to check our EQ.
As mental health at the workplace gets more press, employers look for new people who can enhance their company culture by:
Question: Tell me about a time when you handled a conflict with a coworker, client or boss.
Answer: Describe a past conflict that may have happened at office by using the STAR methodology:
Don’t be too clinical and emphasize on your patience, listening skills, or any misunderstanding cleared by you.
Question: Tell me about a time when you experienced a setback at the office and how you handled it.
Answer: Showcase that you are resilient, mature and stable, instead of whining about your former bosses and colleagues.
Understand your own mistakes and emphasize the lessons learned. Show how gracefully the problem was handled and how it resulted in an ideal outcome.
Question: What do you do when a coworker challenges you in a meeting?
Answer: The employer is looking to find if you react or have a thoughtful response to sudden situations that can provoke or irritate you. It reveals your ability to regulate your emotions and feelings.
Don’t be that guy who is easily frustrated and is forcing his own opinion down their coworker's throats.
Question: When onboarding, how do you adapt to a new work environment?
Answer: A fresh recruit with a high emotional quotient(EQ) would start to build relationships with colleagues, coworkers and bosses from day one.
Relationship building is crucial as any project does not happen in isolation, and your employer will like your social awareness and the ability to read your surroundings in a new environment.
Question: What is your greatest weakness? (and other variations of the same theme).
Answer: This question asks about your strengths and weaknesses, but as a decoy. The hidden question is about your honesty, self-awareness, ability to accept feedback and to unlearn things that are not relevant.
You can tell a story(short stories work great at interviews!) about how you utilized your strength/skillset at the office or how your weakness created a mess.
Be honest and don’t forget to showcase your learning.
Question: How do you keep a work-life balance?
Answer: You can describe the ways you unwind yourself, like by doing a morning run, meditation, or a hobby that acts as a destresser and a creative outlet.
Mental health issues and work-related burnout are hot topics in recent times. It really does help if you take care of yourself and are not grumpy, overworked and on the edge all the time.
Question: What inspires you?
Answer: Showcase your authenticity instead of blurting out buzzwords to impress the recruiter. If you are emotionally intelligent and honest, your answer will be holistic and passionate, but will not be boastful or egocentric.
If possible, connect your passion with the job profile, and prove that you are in fact acting on what inspires you.
Question: What have you done in the last year to grow professionally?
Answer: This question checks the learning orientation and growth mindset of the candidate. A high EQ also leads to candidates being able to identify what they lack professionally and personally and work towards self-learning.
Instead of talking about mandatory learning, focus on the self-initiated projects and personal activities that lead to professional growth, like social campaigning, data analysis, or even reading something specific.
Question: What action would you take if you saw your coworker struggling with work?
Answer: EQ makes us understand the feelings and emotions of others, and we can use that awareness to identify and help co-workers who are having difficulties coping up with their work and personal life.
Tell your story making use of the STAR methodology:
Questions: How do people misunderstand you?
Answer: Perceptions and the image being created is now as relevant as reality itself. What we are is not what others see at once. If we are passionate, co-workers can be overwhelmed by us. If we are quiet most of the time, bosses can see it as being unassertive.
You can talk about how you have diffused wrong perceptions or handled misunderstandings of your colleagues.
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