deepstash
Beta
Deepstash brings you key ideas from the most inspiring articles like this one:
Read more efficiently
Save what inspires you
Remember anything
IQ versus EQ: Emotional Intelligence in the Workplace
2
Key Ideas
Save all ideas
EQ and performance
Emotional intelligence (EQ) is the key attribute that distinguishes outstanding performers and is the leading differentiator between employees whose IQ and technical skills are approximately the same.
144 SAVES
218 READS
Grow your emotional intelligence
- Be honest with yourself about your strengths and weaknesses
- Acknowledge any stress or anxiety you’re feeling and resolve it before moving forward
- Don’t take everything personally, and strive to accept other’s actions as a reflection of them instead of you
- Be proactive, not reactive
- Be sensitive to emotional signals (tone of voice, body language, eye contact to understand your counterpart).
260 SAVES
331 READS
SIMILAR ARTICLES & IDEAS:
10
Key Ideas
Use assertive communication
Assertive communication allows us to take responsibility for ourselves and our actions without judging or blaming other people.
Emotionally intelligent people know how to communicate ...
Respond instead of reacting
The emotionally intelligent person knows how to stay calm during stressful situations.
They don't make impulsive decisions and understand that in times of conflict the goal is a resolution.
Utilize active listening skills
Emotionally intelligent people make sure they understand what is being said before responding.
They also pay attention to the nonverbal details of a conversation. This prevents misunderstandings, allows the listener to respond properly and shows respect for the person they are speaking to.
4
Key Ideas
Emotional Intelligence( EQ/EI)
Is the measure of an individual’s abilities to recognise and manage their emotions, and the emotions of other people, both individually and in groups.
Benefits of a higher EQ
- Ease in forming and maintaining interpersonal relationships and in ‘fitting in’ to group situations.
- A better understanding one's own psychological state, which can include managing stress effectively and being less likely to suffer from depression.
IQ and EQ
There is no correlation between IQ and EQ scores.
IQ has no connection with how people understand and deal with their emotions and the emotions of others (EQ).
You simply can’t predict emotional intelligence based on how smart someone is.
2
Key Ideas
Emotional Intelligence
People with high emotional intelligence (EQ) are generally found to have more success in life.
Being better at handling and gauging emotions and forming relationships is a formidable t...
Five Questions
... we need to ask ourselves in order to assess low emotional intelligence:
- Are you quick to judge? Low EQ people make hasty, impulsive and negative decisions.
- Do you have a hard time accepting criticism? Low EQ people tend to freak out when criticized.
- Are you stressed or anxious? People with low EQ tend to be anxious and stressed.
- Are you a bad listener? Low EQ individuals neglect to listen and lack empathy
- Is it hard to recover from mistakes? High EQ individuals are resilient and heal easily.