Ideas from books, articles & podcasts.
Twitter recently rolled out a new redesign and was met with backlash from most users.
This is because users automatically navigate interfaces that are used for a long time. In a way, navigation is similar to a routine, a habit, and when the interface design changes, the use...
Familiarity bias is another reason people dislike redesigns. It refers to a mental phenomenon where people opt for the more familiar options, even though these often result in less favorable outcomes than available alternatives.
The Endowment Effect could a...
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