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How to Ask the Right Question in the Right Way
How to Ask the Right Question
- Avoid asking rhetorical questions.
- Ask friendly, clarifying questions.
- Don’t put the listener on the spot.
- Ask open-ended questions.
- Thank the person for their response.
- Avoid tension, as it may lead to poor answers.
- Avoid being too direct.
- Be a willing listener.
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Key Ideas
To communicate well
... ask the right question and ask it at the right time.
The wrong question is almost guaranteed to generate the wrong answer. The right question asked at the wrong time -- in the wrong context, while there are pressing distractions, asked of the wrong person -- is equally useless.
How to Ask the Right Question
- Avoid asking rhetorical questions.
- Ask friendly, clarifying questions.
- Don’t put the listener on the spot.
- Ask open-ended questions.
- Thank the person for their response.
- Avoid tension, as it may lead to poor answers.
- Avoid being too direct.
- Be a willing listener.
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