How to Ask the Right Question in the Right Way
SIMILAR ARTICLES & IDEAS:
Unsolicited advice sends a message that you're jumping in because they can't handle the problem. It leaves them feeling less competent and capable, undermining their ability to handle the situation...
When giving advice, people with more experience often make the mistake of assuming that they know best.
To offer expertise in a way that's truly helpful, use it to inform the person about the decision at hand. Tell them what you know about their options, possibly offering a recommendation, then let them use that information to make a sound decision.
Instead of imposing your opinion, guide them through the process you might use to reach a conclusion. Ask the questions you would ask yourself, and give them an opportunity to talk through the options with you. That approach will help build problem-solving skills that translate to future dilemmas.
You must reward the same behaviors every time they appear, discourage the same behaviors when they appear and treat every member of your team with an equal, level-headed view.
How you communicate with your team can dictate your eventual success. To avoid miscommunication and to keep your team updated, always strive for clarity, accuracy, and thoroughness on your communication.
Have your team work for something together.
Setting goals just for the department or one individual breeds isolation and a limited mentality. Instead, give staffers a unified focus and purpose, to inspire them together.
This way, you'll be able to hear your team’s true thoughts, which you can to use to inform the opinion you yourself deliver at the end of the conversation.
As a leader, if you speak f...
A key part of being a good listener is showing the speaker that he or she has your undivided attention. Close your laptop and put away your phone.
This gives those speakers the confidence to express themselves fully without feeling that they’re imposing on your time.
7 percent of a message is conveyed through words. Body language plays a major role in how we communicate and how we listen.
When you’re listening, then, be aware of what your body language is saying to the speaker. Unfold your arms and be open to what this person has to say.