... ask the right question and ask it at the right time.
The wrong question is almost guaranteed to generate the wrong answer. The right question asked at the wrong time -- in the wrong context, while there are pressing distractions, asked of the wrong person -- is equally useless.
Don’t silence those who disagree with your management style or don’t like the direction of the company. Listen. And ask questions of your entire team.
Open dialogue makes it easier to proactively identify problems and work together to create a mutually beneficial environment. It will also make your employees feel appreciated and acknowledged.
A key part of being a good listener is showing the speaker that he or she has your undivided attention. Close your laptop and put away your phone.
This gives those speakers the confidence to express themselves fully without feeling that they’re imposing on your time.
These are questions like “What do I really want?” or “Should I change careers?”
The more grounded you are with the answers to these important questions, the better able you are to reach your true goals.