... often results in loss of productivity, the stifling of creativity, and the creation of barriers to cooperation and collaboration. Leaders who don’t deal with conflict will eventually watch their good talent walk out the door in search of a healthier and safer work environment.
Motivational Tool : Incentive programs motivate employees to be more productive and consequentially increase the company’s earnings. Promoting Teamwork: members of teams that earn bonus according to collective productivity may support and encourage each other to perform at top levels. Morale Boosters : if employees see a direct correlation between effort and earnings morale and job satisfaction increases while turnover and absenteeism decreases. Service Levels : employees competing for or striving to meet the goals of an incentive plan may provide higher degrees of service to your customers.
Causes. Anything from competition, manipulative individuals, bruised egos, jealousy, blame games, unfair handling by superiors, to miscommunication and misunderstandings. Dangers. Include Infighting among staff, a loss of morale and loyalty to the employer, a destructive work atmosphere, anger and gossip among staff, barriers between individuals and teams, power struggle, non-co-operation, and a high attrition rate, particularly of efficient and effective staff.
4 Tips to Become a Master at Managing Conflict at Work